If you suddenly have a change of heart, just drop us a message and we'll try our best to accommodate you. Please note, we will not be able to amend orders once they have been shipped.

We are shipping from our warehouses in Poland. The shipping time can vary depending on your region, but typically it takes between 2-5 working days to get your order in the EU, or up to 2 weeks in other regions.

We are shipping with DPD/DHL within the EU according to DDP Incoterms.

OBD Coding Pro works by plugging the device into the vehicle’s OBD port and using our app to detect your car, show available functions, and activate them with a tap.

No. Our Hardware and Software are intended for anyone.

You can see the price of each credit (Ring) directly in the app. Every function shows its cost in Rings, and the “Rings” section in the app shows the price of Ring packages in your local currency. B2B customers receive discounted Ring pricing.

Please email to sales@basicobd.com for our B2B pricing.

Currently we are shipping within the EU. We are constantly expanding our shipping territory, if your country is not listed, just contact us and we will find a solution.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process or visit our Refund Policy and Terms of Service.